Mitel University Course Versioning Matrix (Technical Installation & Maintenance)

This document outlines the history of product training required to bring technicians up to date on the latest release for any product.

To use:

1. Find the product and determine the current release in the Current Course column.
2. Locate the version you are currently certified on under Previous Courses.
3. You will need to complete ALL courses in the list of Previous Courses that are more recent than your current certification.
4. Click here for training history of discontinued products.

Product	Current Course	Previous Courses	Notes
Applications Management Center	· Applications Management Center (AMC) Issue 3.0 (T-AMC-3.0-EU-SS)	· None (No certification required)
MiCloud Business for Service Providers Solution	· MiCloud Business for Service Providers Solution Self-Study (T-MCLD-SS)	· MiCloud Business for Service Providers Solution Release 4.0 Self-Study (T-MCLD-4.0-SS) · MiCloud Business for Service Providers Solution Release 4.0 Update Self-Study (T-MCLD-4.0-UP-SS) · MiCloud Business for Service Providers Solution Release 3.3 Self-Study (T-MCLD-3.3-SS) · MiCloud Business for Service Providers Solution Release 3.3 Update Self-Study (T-MCLD-3.3-UP-SS) · MiCloud Business for Service Providers Solution Release 3.2 Self-Study (T-MCLD-3.2-SS) · MiCloud Business for Service Providers Solution Release 3.2 Update Self-Study (T-MCLD-3.2-UP-SS) · MiCloud Business for Service Providers Solution Release 3.1 Self-Study (T-MCLD-3.1-SS) · MiCloud Business for Service Providers Solution Release 3.1 Update Self-Study (T-MCLD-3.1-UP-SS) · MiCloud Business for Service Providers Solution Release 3.0 Self-Study (T-MCLD-3.0-SS) · MiCloud Business for Service Providers Solution Release 3.0 Update Self-Study (T-MCLD-3.0-UP-SS) · MiCloud Business for Service Providers Solution Release 2.0 Self-Study (T-MCLD-2.0-SS)
MiCloud Management Portal	· MiCloud Management Portal rel 6.0 Configuration + System Administration Update Self-Study (T-MMP-6.0-SA-UP-SS) · MiCloud Management Portal rel 6.0 Configuration + System Administration Self-study (T-MMP-6.0-SA-SS)	·	· Previously called Oria
MiCollab (MAS)	· MiCollab rel 88.0 I+M Self-Study (T-MiCollab-8.0-IM-SS) · MiCollab rel 8.0 I+M Update Self-Study (T- MiCollab-8.0-IM-UP-SS)	· MiCollab rel 7.0 I+M Self-Study (T-MiCollab-7.0-IM-SS) · MiCollab rel 7.0 I+M Update Self-Study (T- MiCollab-7.0-IM-UP-SS) · MiCollab rel 6.0 I+M Self-Study (T-MiCollab-6.0-IM-SS) · MiCollab rel 6.0 I+M Update Self-Study (T- MiCollab-6.0-IM-UP-SS) · Mitel Applications Suite rel 5.0 I+M Self-Study (T-MAS-5.0-IM-SS) · Mitel Applications Suite rel 5.0 I+M Update Self-Study (T-MAS-5.0-IM-UP-SS) · Mitel Applications Suite rel 4.0 I+M Self-Study (T-MAS-4.0-IM-SS) · Mitel Applications Suite rel 4.0 I+M Update Self-Study (T-MAS-4.0-IM-UP-SS) · Mitel Applications Suite rel 3.0 I+M Self-Study (T-MAS-3.0-IM-SS) · Mitel Applications Suite rel 3.0 I+M Update Self-Study (T-MAS-3.0-IM-UP-SS) · Mitel Applications Suite rel 2.1 I+M Self-Study (T-MAS-2.1-IM-SS) · Mitel Applications Suite rel 2.1 I+M Update Self-Study (T-MAS-2.1-IM-UP-SS) · Mitel Applications Suite rel 1.0 I+M Self-Study (T-MAS-1.0-IM-SS) · Mitel Applications Suite rel 1.1 I+M Update Self-Study (T-MAS-1.1-IM-UP-SS) · Mitel Applications Suite rel 1.1 I+M Self-Study (T-MAS-1.1-IM-SS) · Mitel Applications Suite rel 1.2 I+M Self-Study (T-MAS-1.2-IM-SS) · Mitel Applications Suite rel 1.2 I+M Update Self-Study (T-MAS-1-2-IM-UP-SS) · Mitel Applications Suite rel 2.0 I+M Update Self-Study (T-MAS-2.0-IM-UP-SS) · Mitel Applications Suite rel 2.0 I+M Self-Study (T-MAS-2.0-IM-SS)	· Previously called Mitel Applications Suite (MAS)
MiCollab Audio, Web, and Video Conferencing (MCA)	· Now included in MiCollab	· Mitel Collaboration Advanced (MCA) rel 5.0 I+M Self-Study (T-MCA-5.0-IM-SS) · Mitel Collaboration Advanced (MCA) rel 5.0 I+M Update Self-Study (T-MCA-5.0-IM-UP-SS) · Mitel Collaboration Advanced (MCA) rel 4.0 I+M Self-Study (T-MCA-4.0-IM-SS) · Mitel Collaboration Advanced (MCA) rel 4.0 I+M Update Self-Study (T-MCA-4.0-IM-UP-SS) · Audio and Web Conferencing (AWC) rel 3.10 I+M Self-Study (T-AWC-3.10-IM-SS) · Audio and Web Conferencing (AWC) rel 3.10 I+M Update Self-Study (T-AWC-3.10-IM-UP-SS) · Audio and Web Conferencing (AWC) rel 3.9 I+M Self-Study (T-AWC-3.9-IM-SS) · Audio and Web Conferencing (AWC) rel 3.9 I+M Update Self-Study (T-AWC-3.9-IM-UP-SS) · Audio and Web Conferencing (AWC) rel 3.8 I+M Self-Study (T-AWC-3.8-IM-SS) · Audio and Web Conferencing (AWC) rel 3.8 I+M Update Self-Study (T-AWC-3.8-IM-UP-SS) · Audio and Web Conferencing (AWC) rel 3.7 I+M Self-Study (T-AWC-3.7-IM-SS) · Audio and Web Conferencing (AWC) rel 3.7 I+M Update Self-Study (T-AWC-3.7-IM-UP-SS) · Audio and Web Conferencing (AWC) rel 3.6 I+M Self-Study (T-AWC-3.6-IM-SS) · Audio and Web Conferencing (AWC) rel 3.6 I+M Update Self-Study (T-AWC-3.6-IM-UP-SS) · Audio and Web Conferencing (AWC) rel 3.5 I+M Self-Study (T-AWC-3.5-IM-SS) · Inter-Tel Audio and Web Conferencing Technical Certification Online Course - 842.0092 · Inter-Tel Audio and Web Conferencing V2.0 for Technicians Online Course - 842.0075	Previous names: · Mitel Collaboration Advanced (MCA) · Audio and Web Conferencing (IAWC) · Inter-Tel Audio and Web Conferencing (IAWC)
MiCollab Client (UCA)	· Now included inMiCollab	· Unified Communicator Advanced rel 6.0 I+M Self-Study (T-UCA-6.0-IM-SS) · Unified Communicator Advanced rel 6.0 I+M Update Self-Study (T-UCA-6.0-IM-UP-SS) · Unified Communicator Advanced rel 5.1 I+M Self-Study (T-UCA-5.1-IM-SS) · Unified Communicator Advanced rel 5.1 I+M Self-Study (T-UCA-5.1-IM-SS) · Unified Communicator Advanced rel 5.1 I+M Update Self-Study (T-UCA-5.1-IM-UP-SS) · Unified Communicator Advanced rel 5.0 I+M Self-Study (T-UCA-5.0-IM-SS) · Unified Communicator Advanced rel 5.0 I+M Update Self-Study (T-UCA-5.0-IM-UP-SS) · Unified Communicator Advanced rel 4.1 I+M Self-Study (T-UCA-4.1-IM-SS) · Unified Communicator Advanced rel 4.1 I+M Update Self-Study (T-UCA-4.1-IM-UP-SS) · Unified Communicator Advanced rel 4.0 I+M Self-Study (T-UCA-4.0-IM-SS) · Unified Communicator Advanced rel 4.0 I+M Update Self-Study (T-UCA-4.0-IM-UP-SS) · Unified Communicator Advanced rel 3.3 I+M Self-Study (T-UCA-3.3-IM-SS) · Unified Communicator Advanced rel 3.3 I+M Update Self-Study (T-UCA-3.3-IM-UP-SS) · Unified Communicator Advanced rel 3.2 I+M Self-Study (T-UCA-3.2-IM-SS) · Unified Communicator Advanced rel 3.2 I+M Update Self-Study (T-UCA-3.2-IM-UP-SS) · Unified Communicator Advanced rel 3.1 I+M Self-Study (T-UCA-3.1-IM-SS) · Unified Communicator Advanced rel 3.1 I+M Update Self-Study (T-UCA-3.1-IM-UP-SS) · Unified Communicator Advanced rel 3.0 I+M Self-Study (T-UCA-3.0-IM-SS) · Unified Communicator Advanced rel 3.0 I+M Update Self-Study (T-UCA-3.0-IM-UP-SS) · Your Assistant rel 5.0 for the SX-200 ICP I+M Update ICP Self Study (T-200-YA-5.0-IM-SS) · Your Assistant rel 5.0 for the 3300 ICP I+M Update ICP Self Study (T-3300-YA-5.0-IM-SS) · Your Assistant rel 4.1 for the 3300 ICP I+M Update ICP Self Study (T-3300-YA-4.1-IM-SS) · Your Assistant rel 4.1 for the SX-200 ICP I+M Update ICP Self Study (T-200-YA-4.1-IM-SS) · Your Assistant rel 4.0 for the 3300 ICP I+M Update ICP Self Study (T-3300-YA-4.0-IM-SS) · Your Assistant rel 4.0 for the SX-200 ICP I+M Update ICP Self Study (T-200-YA-4.0-IM-SS) · Your Assistant rel 3.3 for the SX-200 ICP I+M Update ICP Self Study (T-200-YA-3.3-IM-SS) · Your Assistant rel 3.3 for the 3300 ICP I+M Update ICP Self Study (T-3300-YA-3.3-IM-SS) · Your Assistant rel 3.2 I+M for 3300 ICP Self Study (T-3300-YA-3.2-IM-SS) · Your Assistant rel 3.1 I+M for 3300 ICP Self Study (T-3300-YA-3.1-IM-SS) · Your Assistant rel 3.0.8 I+M for 3300 ICP Self Study (T-3300-YA-3.0.8-IM-SS)	Previously named Unified Communicator Advanced · SX200 ICP does not support UC Advanced. Only YA is supported (Your Assistant rel 5.0 for the SX-200 ICP I+M Update ICP Self Study). · There are no updates from 3.0 to 3.1 or 3.1 to 3.2. · Release 3.1 was only released in North America · Release 3.2 was released as an I&M course only. · Your Assistant Lite is not part of UC Advanced and was replaced with UC Express which only has enduser documentation (no training)
MiContact Center Office Customer Service Manager (CSM)	· Customer Service Manager rel 6.1 I+M Leader-Led (T-CSM-6.1-IM-LL-NA) · Customer Service Manager rel 6.1 Update Self-Study (T-CSM-6.1-IM-UP-SS)	· Customer Service Manager rel 6.0 I+M Leader-Led (T-CSM-6.0-IM-LL-NA) · Customer Service Manager rel 6.0 Update Self-Study (T-CSM-6.0-IM-UP-SS) · Customer Service Manage rel 5.1 I+M Leader-Led (T-CSM-5.1-IM-LL-NA) · Customer Service Manage rel 5.1 Update Self-Study (T-CSM-5.1-IM-UP-SS) · Customer Service Manage rel 5.0 I+M Leader-Led (T-CSM-5.0-IM-LL-NA) · Customer Service Manage rel 5.0 Advanced I+M Leader-Led (T-CSM-5.0-IM-ADV-LL-NA) · Customer Service Manage rel 5.0 Update Self-Study Contact Center Suite rel 4.x I+M Leader-Led (T-CCS-4.X-IM-LL-NA) · Contact Center Suite rel 4.x Advanced I+M Leader-Led (T-CCS-4.X-IM-ADV-LL-NA)	Previous names: · Customer Service Manager (CSM) · Call Center Suite · Contact Center Suite
Mitel Mobile Convergence (MMC)	· Mitel Mobile Convergence Rel 4.3 I&M (T-MMC-4.3_IM-SS)	· None	Aka MX-ONE
Mitel Open Integration Gateway	· Mitel Open Integration Gateway 4.0 I+M Update for Installers (T-OIG-4.0-IM-UP-SS) · Mitel Open Integration Gateway 4.0 I+M Update for Developers (T-OIG-4.0-DEV-IM-UP-SS)	· Mitel Open Integration Gateway 3.0 I+M for Installers (T-OIG-3.0-IM-SS) · Mitel Open Integration Gateway 3.0 I+M for Developers (T-OIG-3.0-DEV-IM-SS) · Mitel Open Integration Gateway 3.0 I+M Update for Installers (T-OIG-3.0-IM-UP-SS) · Mitel Open Integration Gateway 3.0 I+M Update for Developers (T-OIG-3.0-DEV-IM-UP-SS) · Mitel Open Integration Gateway Primer · Mitel Open Integration Gateway 2.1 I+M for Installers (T-OIG-2.1-IM-SS) · Mitel Open Integration Gateway 2.1 I+M for Developers (T-OIG-2.1-DEV-IM-SS) · Mitel Open Integration Gateway 2.1 I+M Update for Installers (T-OIG-2.1-IM-UP-SS) · Mitel Open Integration Gateway 2.1 I+M Update for Developers (T-OIG-2.1-DEV-IM-UP-SS) · · Mitel Open Integration Gateway 2.0 I+M for Installers (T-OIG-2.0-IM-SS) · Mitel Open Integration Gateway 2.0 I+M for Developers (T-OIG-2.0-DEV-IM-SS) · Mitel Open Integration Gateway 2.0 I+M Update for Installers (T-OIG-2.0-IM-UP-SS) · Mitel Open Integration Gateway 2.0 I+M Update for Developers (T-OIG-2.0-DEV-IM-UP-SS) · Mitel Open Integration Gateway 1.1 I+M for Installers (T-OIG-1.1-IM-SS) · Mitel Open Integration Gateway 1.1 I+M for Developers (T-OIG-1.1-DEV-IM-SS) · Mitel Open Integration Gateway 1.1 I+M Update for Installers (T-OIG-1.1-IM-UP-SS) · Mitel Open Integration Gateway 1.1 I+M Update for Developers (T-OIG-1.1-DEV-IM-UP-SS) · Mitel Open Integration Gateway 1.0 I+M for Installers (T-OIG-1.0-IM-SS) · Mitel Open Integration Gateway 1.0 I+M for Developers (T-OIG-1.0-DEV-IM-SS)
Mitel Oria	· Oria rel 5.3 Configuration + System Administration Update Self-Study (T-ORIA-5.3-SA-UP-SS) · Oria rel 5.3 Configuration + System Administration Self-study (T-ORIA-5.3-SA-SS)	· Oria rel 5.3 Configuration + System Administration Update Self-Study (T-ORIA-5.3-SA-UP-SS) · Oria rel 5.3 Configuration + System Administration Self-study (T-ORIA-5.3-SA-SS) · Oria rel 5.2 Configuration + System Administration Update Self-Study (T-ORIA-5.2-SA-UP-SS) · Oria rel 5.2 Configuration + System Administration Self-study (T-ORIA-5.2-SA-SS) · Oria rel 5.1 Configuration + System Administration Update Self-Study (T-ORIA-5.1-SA-UP-SS) · Oria rel 5.0 Configuration + System Administration Update Self-Study (T-ORIA-5.0-SA-UP-SS) · Oria rel 5.0 Configuration + System Administration Remote Leader-Led (T-ORIA-5.0-SA-RLL) · Oria rel 4.0 Configuration + System Administration Update Self-Study (T-ORIA-4.0-SA-UP-SS) · Oria rel 4.0 Configuration + System Administration Remote Leader-Led (T-ORIA-4.0-SA-RLL) · Oria rel 3.3 Configuration + System Administration Remote Leader-Led (T-ORIA-3.3-SA-RLL) · Oria rel 3.3 Configuration + System Administration Update Self-Study (T-ORIA-3.3-SA-UP-SS) · Oria rel 3.1 Configuration + System Administration Remote Leader-Led (T-ORIA-3.1-SA-RLL) · Oria rel 3.1 Configuration + System Administration Update Self-Study (T-ORIA-3.1-SA-UP-SS) · Oria rel 2.4 Configuration + System Administration Remote Leader-Led (T-ORIA-2.4-SA-RLL) · Oria rel 2.4 Configuration + System Administration Update Self-Study (T-ORIA-2.4-SA-UP-SS) · Oria rel 2.1 Configuration + System Administration Update Self-Study (T-ORIA-2.1-SA-UP-SS) · Oria rel 2.1 Configuration + System Administration Virtual (T-ORIA-2.1-SA-V) · Oria rel 2.1 Technical Worksho (T-ORIA-2.1-TW-SS) · Oria rel 2.1 Tips and Tricks Workshop (T-ORIA-2.1-TT-WS)	For Oria Release 6.0, see MiCloud Management Portal
Mitel Performance Analytics	· Mitel Performance Analytics rel 2.3 Installation and Maintenance Self-Study (T-MPA-2.3-IM-SS) · Mitel Performance Analytics rel 2.3 Installation and Maintenance Update Self-Study (T-MPA-2.3-IM-UP-SS)	· Mitel Performance Analytics rel 2.0 Installation and Maintenance Self-Study (T-MPA-2.0-IM-SS) · Mitel Performance Analytics rel 2.1 Installation and Maintenance Self-Study (T-MPA-2.1-IM-SS) · Mitel Performance Analytics rel 2.1 Installation and Maintenance Update Self-Study (T-MPA-2.1-IM-UP-SS) · Mitel Performance Analytics rel 2.2 Installation and Maintenance Self-Study (T-MPA-2.2-IM-SS) · Mitel Performance Analytics rel 2.2 Installation and Maintenance Update Self-Study (T-MPA-2.2-IM-UP-SS)
Mitel Standard Linux (MSL)	· Mitel Standard Linux (MSL) rel 10.5 I+M Update Self Study (T-MSL-10.5-IM-UP-SS) · Mitel Standard Linux (MSL) rel 10.5 I+M Self Study, (T-MSL-10.5-IM-SS)	· Mitel Standard Linux (MSL) rel 10.4 I+M Update Self Study (T-MSL-10.4-IM-UP-SS) · Mitel Standard Linux (MSL) rel 10.4 I+M Self Study, (T-MSL-10.4-IM-SS) · Mitel Standard Linux (MSL) rel 10.3 I+M Update Self Study (T-MSL-10.3-IM-UP-SS) · Mitel Standard Linux (MSL) rel 10.3 I+M Self Study (T-MSL-10.3-IM-SS) · Mitel Standard Linux (MSL) rel 10.2 I+M Update Self Study (T-MSL-10.2-IM-UP-SS) · Mitel Standard Linux (MSL) rel 10.2 I+M Self Study, (T-MSL-10.2-IM-SS) · Mitel Standard Linux (MSL) rel 10.1 I+M Self Study (T-MSL-10.1-IM-SS) · Mitel Standard Linux (MSL) rel 10.1 I+M Update Self Study (T-MSL-10.1-IM-UP-SS) · Mitel Standard Linux (MSL) rel 10.0 I+M Self Study (T-MSL-10.0-IM-SS) · Mitel Standard Linux (MSL) rel 10.0 I+M Update Self Study (T-MSL-10.0-IM-UP-SS)Mitel Standard Linux (MSL) rel 9.4 I+M Self Study,(T-MSL-9.4-IM-SS) · Mitel Standard Linux (MSL) rel 9.4 I+M Update Self Study,(T-MSL-9.4-IM-UP-SS) · Mitel Standard Linux (MSL) rel 9.3 I+M Self Study,(T-MSL-9.3-IM-SS) · Mitel Standard Linux (MSL) rel 9.3 I+M Update Self Study,(T-MSL-9.3-IM-UP-SS) · Mitel Standard Linux (MSL) rel 9.2 I+M Self Study,(T-MSL-9.2-IM-SS) · Mitel Standard Linux (MSL) rel 9.2 I+M Update Self Study,(T-MSL-9.2-IM-UP-SS) · Mitel Standard Linux (MSL) rel 9.1 I+M Self Study,(T-MSL-9.1-IM-SS) · Mitel Standard Linux (MSL) rel 9.1 I+M Update Self Study,(T-MSL-9.1-IM-UP-SS) · Mitel Standard Linux (MSL) rel 9.0 I+M Self Study,(T-MSL-9.0-IM-SS) · Mitel Standard Linux (MSL) rel 9.0 I+M Update Self Study,(T-MSL-9.0-IM-UP-SS) · Mitel Standard Linux rel 8.5 I+M Update Self-Study,(T-MSL-8.5-IM-UP-SS) · Mitel Standard Linux rel 8.4 I+M Update Self-Study,(T-MSL-8.4-IM-UP-SS) · Mitel Standard Linux rel 8.3 I+M Update Self-Study,(T-MSL-8.3-IM-UP-SS) · Mitel Standard Linux rel 8.2 I+M Self-Study,(T-MSL-8.2-IM-SS) · 6000 MAS rel 6.0 I+M Update Self-Study,(T-6000-6-IM-UP-SS) · 6000 MAS rel 5.6 I+M Update Self-Study,(T-6000-5.6-UP-SS) · 6000 MAS/SME rel 2.0 I+M Update Self-Study,(T-6000-2-IM-UP)	Name Change was from 6000 SME to 6000 MAS to Mitel Application Server to Mitel Standard Linux. · After rel 5.6 a Corporate decision was made that Managed Application Server (MAS) would only support Teleworker (this was incorrect). As additional products such as Mobile Extension started using MAS, MAS was incorporated into each application training and was not offered as separate training. After receiving dealer complaints, Managed Application Server was offered as a separate course again starting at Mitel Standard Linux rel 8.2 I+M Self Study which also included Managed Application Server 8.0 functionality. · Managed Application Server (MAS) is often confused with Mitel Applications Suite (MAS). · All MSL courses (I&M and Updates) are available at each release since the releases of each Application are not coordinated with other Applications and incorporate MSL at different releases (example: MXe Server is still using MSL 8.3). Each MSL release has enough differences that prevent the latest release of MSL from superseding previous releases (differences include installation, configuration and maintenance items such as backups). · MSL (I&M and Update) is offered at $0.
MiVoice Border Gateway (MBG)	· MiVoice Border Gateway (MBG) rel 10.0 I+M Self Study (T-MBG-10.0-IM-SS) · MiVoice Border Gateway (MBG) rel 10.0 I+M Update Self Study (T-MBG-10.0-IM-UP-SS)	· MiVoice Border Gateway (MBG) rel 9.4 I+M Self Study (T-MBG-9.4-IM-SS) · MiVoice Border Gateway (MBG) rel 9.4 I+M Update Self Study (T-MBG-9.4-IM-UP-SS) · MiVoice Border Gateway (MBG) rel 9.1 I+M Self Study (T-MBG-9.1-IM-SS) · MiVoice Border Gateway (MBG) rel 9.1 I+M Update Self Study (T-MBG-9.1-IM-UP-SS) · MiVoice Border Gateway (MBG) rel 9.0 I+M Self Study (T-MBG-9.0-IM-SS) · · MiVoice Border Gateway (MBG) rel 9.0 I+M Update Self Study (T-MBG-9.0-IM-UP-SS) · MiVoice Border Gateway (MBG) rel 8.1 I+M Self Study (T-MBG-8.1-IM-SS) · MiVoice Border Gateway (MBG) rel 8.1 I+M Update Self Study (T-MBG-8.1-IM-UP-SS) · Mitel Border Gateway (MBG) rel 8.0 I+M Self Study (T-MBG-8.0-IM-SS) · Mitel Border Gateway (MBG) rel 8.0 I+M Update Self Study (T-MBG-7.1-IM-UP-SS) · Mitel Border Gateway (MBG) rel 7.1 I+M Self Study (T-MBG-7.1-IM-SS) · Mitel Border Gateway (MBG) rel 7.1 I+M Update Self Study (T-MBG-7.1-IM-UP-SS) · Mitel Border Gateway (MBG) rel 7.0 I+M Self Study (T-MBG-7.0-IM-SS) · Mitel Border Gateway (MBG) rel 7.0 I+M Update Self Study (T-MBG-7.0-IM-UP-SS) · Mitel Border Gateway (MBG) rel 6.1 I+M Self Study (T-MBG-6.1-IM-SS) · Mitel Border Gateway (MBG) rel 6.1 I+M Update Self Study (T-MBG-6.1-IM-UP-SS) · Mitel Border Gateway (MBG) rel 6.0 I+M Self Study (T-MBG-6.0-IM-SS) · Mitel Border Gateway (MBG) rel 6.0 I+M Update Self Study (T-MBG-6.0-IM-UP-SS) · Mitel Border Gateway (MBG) rel 5.2 I+M Self Study (T-MBG-5.2-IM-SS) · Mitel Border Gateway (MBG) rel 5.2 I+M Update Self Study (T-MBG-5.2-IM-UP-SS) · Multi-protocol Border Gateway (MBG) rel 5.1 I+M Update Self Study,(T-MBG-5.1-IM-UP-SS) · Multi-Protocol Border Gateway (MBG) rel 5.0 I+M Update Self-Study,(T-MBG-5.0-IM-UP-SS) · Multi-Protocol Border Gateway (MBG) rel 5.0 I+M Self-Study,(T-MBG-5.0-IM- SS) · Teleworker Solution rel 4.5 I+M Update Self-Study,(T-TELEWORKER-4.5-IM-UP-SS) · Teleworker Solution rel 4.5 I+M Self-Study,(T-TELEWORKER-4.5-IM- SS) · Teleworker Solution rel 4.1 I+M Update Self-Study,(T-TELEWORKER-4.1-UP-SS) · Teleworker Solution rel 4.1 I+M Self-Study,(T-TELEWORKER-4.1-SS) · Teleworker Solution rel 4.0 I+M Update Self-Study,(T-TELEWORKER-4.0-UP-SS) · Teleworker Solution rel 4.0 I+M Update Self-Study,(T-TELEWORKER-4.0-UP-SS) · Teleworker Solution rel 3.2 I+M Update Self-Study,(T-TELEWORKER-3.2-UP-SS) · Teleworker Solution rel 3.1 I+M Update Self-Study (T-TELEWORKER-3.1-UP-SS) · Teleworker Solution (6010) rel 3.0 I+M Update Self-Study,(T-6010-3-UP-SS) · Teleworker Solution I&M Release 2.0	· MBG 9.1 includes Web Proxy training (no longer a separate course). · MBG 6.0 contains SRC training. SRC ceases to be a separate product. · Name changed from 6010 to Teleworker Solution to Multi-protocol Border Gateway to Mitel Border Gateway · Mitel Applications Suite (MAS) rel 1.2 used Multi-protocol Border Gateway rel 5.0 however the blade was displayed on MAS as Teleworker 5.0. · Regardless of name there is only one course at each release (as listed to the left) and it is based on the standalone product. MAS identifies only MAS specific functionality.
MiVoice Border Gateway Remote Proxy Services SEE MiVoice Border Gateway	· Remote Proxy Services – MBG 7.1 rel 7.1 I+M Self Study,(T-MBG-WPS-7.1-IM-SS) · Remote Proxy Services - MBG rel 8.0 I+M Update Self-Study (T-MBG-WPS-8.0-IM-UP-SS)	· Remote Proxy Services - MBG rel 7.1 I+M Update Self-Study (T-MBG-WPS-7.1-IM-UP-SS) · Web Proxy rel 2.0 I+M Self Study,(T-WPS-2.0-IM-SS) · Web Proxy rel 2.0 I+M Update Self-Study (T-WPS-2.0-IM-UP-SS) · Web Proxy rel 1.2 I+M Self Study,#T-WPS-1.2-IM-SS	Previously called Web Proxy · Web Proxy is now part of Remote Proxy Services which is a service of MBG. However Remote Proxy Services is a separate course since it works with both the 5000 CP and MCD.
MiVoice Business	· MiVoice Business Release 8.0 Core I+M Update (T-MVB-8.0-C-IM-UP-SS) · MiVoice Business Release 8.0 Networking, Clustering, and Resiliency I+M Update Self Study (T-MVB-8.0-NCR-IM-UP-SS) · MiVoice Business Release 8.0 Core I+M Leader-Led (T-MVB-8.0-C-IM-LL-NA) · MiVoice Business Release 8.0 Core I+M Remote (T-MVB-8.0-C-IM-RLL-NA) · MiVoice Business Release 8.0 Networking, Clustering, and Resiliency I+M Leader-Led (T-MVB-7.2-IM-NCR-LL-NA) · MiVoice Business Release 8.0 Standalone ACD Update Self Study (T-MVB-ACD-8.0-STD-UP-SS) · MiVoice Business Release 8.0 Networked ACD Update Self Study (T-MVB-ACD-8.0-NET-UP-SS) · MiVoice Business 7.2 Scalability and TDM Self Study (T-MVB-SCAL-7.2-SS) · MiVoice Business 7.2 Scalability and TDM Update Self Study (T-MVB-SCAL-7.2-UP-SS) · MiVoice Business Release 7.2 Standalone Hospitality Update Self Study (T-MVB-SHOSP-7.2-UP-SS) · MiVoice Business Release 7.2 Clustered Hospitality Update Self Study (T-MVB-CHOSP-7.2-UP-SS) · MiVoice Business Release 7.2 Enhanced Clustered Hospitality Update Self Study (T-MVB-EHOSP-7.2-UP-SS) · MiVoice Business Rel 8.0 System Administration Self Study (T-MVB-8.0-SA-SS)	· MiVoice Business Release 7.2 Core I+M Update (T-MVB-7.2-C-IM-UP-SS) · MiVoice Business Release 7.2 Networking, Clustering, and Resiliency I+M Update Self Study (T-MVB-7.2-NCR-IM-UP-SS) · MiVoice Business Release 7.2 Core I+M Leader-Led (T-MVB-7.2-C-IM-LL-NA) · MiVoice Business Release 7.2 Core I+M Remote (T-MVB-7.2-C-IM-RLL-NA) · MiVoice Business Release 7.2 Networking, Clustering, and Resiliency I+M Leader-Led (T-MVB-7.2-IM-NCR-LL-NA) · MiVoice Business Release 7.2 Standalone ACD Update Self Study (T-MVB-ACD-7.2-STD-UP-SS) · MiVoice Business Release 7.2 Networked ACD Update Self Study (T-MVB-ACD-7.2-NET-UP-SS · MiVoice Business Release 7.1 Core I+M Leader-Led (T-MVB-7.1-C-IM-LL-NA) · MiVoice Business Release 7.1 Core I+M Remote (T-MVB-7.1-C-IM-RLL-NA) · MiVoice Business Release 7.1 Networking, Clustering, and Resiliency I+M Leader-Led (T-MVB-7.1-IM-NCR-LL-NA) · MiVoice Business Release 7.1 Standalone ACD Update Self Study (T-MVB-ACD-7.1-STD-UP-SS) · MiVoice Business Release 7.1 Networked ACD Update Self Study (T-MVB-ACD-7.1-NET-UP-SS) · MiVoice Business 7.1 Scalability and TDM Self Study (T-MVB-SCAL-7.1-SS) · MiVoice Business 7.1 Scalability and TDM Update Self Study (T-MVB-SCAL-7.1-UP-SS) · MiVoice Business Release 7.1 Standalone Hospitality Update Self Study (T-MVB-SHOSP-7.1-UP-SS) · MiVoice Business Release 7.1 Clustered Hospitality Update Self Study (T-MVB-CHOSP-7.1-UP-SS) · MiVoice Business Release 7.1 Enhanced Clustered Hospitality Update Self Study (T-MVB-EHOSP-7.1-UP-SS) · MiVoice Business Rel 7.2 System Administration Self Study (T-MVB-7.2-SA-SS) · MiVoice Business Release 7.1 Core I+M Update (T-MVB-7.1-C-IM-UP-SS) · MiVoice Business Release 7.1 Networking, Clustering, and Resiliency I+M Update Self Study (T-MVB-7.1-NCR-IM-UP-SS) · MiVoice Business Release 7.0 Core I+M Update (T-MVB-7.0-C-IM-UP-SS) · MiVoice Business Release 7.0 Core I+M Leader-Led (T-MVB-7.0-C-IM-LL-NA) · MiVoice Business Release 7.0 Core I+M Remote (T-MVB-7.0-C-IM-RLL-NA) · MiVoice Business Release 7.0 Networking, Clustering, and Resiliency I+M Update Self Study (T-MVB-7.0-NCR-IM--UP-SS) · MiVoice Business Release 7.0 Networking, Clustering, and ResiliencyI+M Leader-Led (T-MVB-7.0-IM-NCR-LL-NA) · Mitel Communications Director (MCD) for 3300 ICP rel 6.0 I+M Basic Update (T-MCD-3300-6.0-IM-B-UP-SS) · Mitel Communications Director (MCD) for 3300 ICP Release 6.0 Advanced I+M Update Self Study (T-MCD-3300-6.0-IM-A-UP-SS) · Mitel Communications Director (MCD) for 3300 ICP rel 6.0 I+M Basic Leader-Led (T-MCD-3300-6.0-IM-B-LL-NA) · Mitel Communications Director (MCD) for 3300 ICP rel 6.0 I+M Basic Virtual (T-MCD-3300-6.0-IM-B-V-NA) · Mitel Communications Director (MCD) for 3300 ICP rel 6.0 I+M Advanced Leader-Led (T-MCD-3300-6.0-IM-A-LL-NA)Mitel Communications Director (MCD) for 3300 ICP rel 5.0 I+M Basic Update (T-MCD-3300-5.0-IM-B-UP-SS) · Mitel Communications Director (MCD) for 3300 ICP Release 5.0 Advanced I+M Update Self Study (T-MCD-3300-5.0-IM-A-UP-SS) · Mitel Communications Director (MCD) for 3300 ICP rel 5.0 I+M Basic Leader-Led (T-MCD-3300-5.0-IM-B-LL-NA) · Mitel Communications Director (MCD) for 3300 ICP rel 5.0 I+M Basic Virtual (T-MCD-3300-5.0-IM-B-V-NA) · Mitel Communications Director (MCD) for 3300 ICP rel 5.0 I+M Advanced Leader-Led (T-MCD-3300-5.0-IM-A-LL-NA) · Mitel Communications Director (MCD) for 3300 ICP rel 4.2 I+M Basic Update (T-MCD-3300-4.1-IM-B-UP-SS) · Mitel Communications Director (MCD) for 3300 ICP Release 4.2 Advanced I+M Update Self Study (T-MCD-3300-4.1-IM-A-UP-SS) · Mitel Communications Director (MCD) for 3300 ICP rel 4.1 I+M Basic Leader-Led (T-MCD-3300-4.1-IM-B-LL-NA) · Mitel Communications Director (MCD) for 3300 ICP rel 4.1 I+M Basic Virtual (T-MCD-3300-4.1-IM-B-V-NA) · Mitel Communications Director (MCD) for 3300 ICP rel 4.1 I+M Advanced Leader-Led (T-MCD-3300-4.1-IM-A-LL-NA) · Mitel Communications Director (MCD) for 3300 ICP rel 4.1 I+M Basic Update (T-MCD-3300-4.1-IM-B-UP-SS) · Mitel Communications Director (MCD) for 3300 ICP Release 4.1 Advanced I+M Update Self Study (T-MCD-3300-4.1-IM-A-UP-SS) · Mitel Communications Director (MCD) for 3300 ICP rel 4.0 I+M Basic Leader-Led (T-MCD-3300-4.0-IM-B-LL-NA) · Mitel Communications Director (MCD) for 3300 ICP rel 4.0 I+M Advanced Leader-Led (T-MCD-3300-4.0-IM-A-LL-NA) · Mitel Communications Director (MCD) for 3300 ICP Release 4.0 Advanced I+M Update Self Study (T-MCD-3300-4.0-IM-A-UP-SS) · 3300 ICP rel 9.0 I+M Update Self-Study (T-3300-9.0-IM-UP-SS) · 3300 ICP rel 8.0 UR3 I+M Update Self-Study (T-3300-8.0-UR3-IM-UP-SS) · 3300 ICP rel 8.0 I+M Update Self-Study (T-3300-8.0-IM-UP-SS) · 3300 ICP rel 7.1 UR2 I+M Update Self-Study (T-3300-7.1-UR2-IM-UP-SS) · 3300 ICP rel 7.1 I+M Update Self-Study (T-3300-7.1-UP-SS) · 3300 ICP rel 7.0 UR2 I+M Update Self-Study T-3300-7.0-UR2-IM-UP-SS · 3300 ICP rel 7.0 I+M Update Self-Study (T-3300-7.0-IM-UP-SS)	· MiVoice Business was previously Mitel Communications Director (MCD) for 3300 ICP · Mitel Communications Director (MCD) for 3300 ICP was previously 3300 ICP
MiVoice Business for ISS and Stratus and Virtual MiVoice Business	· MiVoice Business for ISS and Stratus and Virtual MiVoice Business Rel 8.0 I+M Self Study (T-MVB-ISS-8.0-IM-SS) · MiVoice Business for ISS and Stratus and Virtual MiVoice Business Rel 8.0 I+M Update Self Study (T-MVB-ISS-8.0-IM-UP-SS)	· MiVoice Business for ISS and Stratus and Virtual MiVoice Business Rel 7.2 I+M Self Study (T-MVB-ISS-7.2-IM-SS) · MiVoice Business for ISS and Stratus and Virtual MiVoice Business Rel 7.2 I+M Update Self Study (T-MVB-ISS-7.2-IM-UP-SS) · MiVoice Business for ISS and Stratus and Virtual MiVoice Business Rel 7.1 I+M Self Study (T-MVB-ISS-7.1-IM-SS) · MiVoice Business for ISS and Stratus and Virtual MiVoice Business Rel 7.1 I+M Update Self Study (T-MVB-ISS-7.1-IM-UP-SS) · MiVoice Business for ISS and Stratus and Virtual MiVoice Business Rel 7.0 I+M Self Study (T-MVB-ISS-7.0-IM-SS) · MiVoice Business for ISS and Stratus and Virtual MiVoice Business Rel 7.0 I+M Update Self Study (T-MVB-ISS-7.0-IM-UP-SS)Mitel Communications Director (MCD) for ISS and vMCD Release 6.0 I+M Self Study (T-MCD-ISS-6.0-IM-SS) · Mitel Communications Director (MCD) for ISS Release 6.0 I+M Update Self Study (T-MCD-ISS-6.0-IM-UP-SS)Mitel Communications Director (MCD) for ISS and vMCD Release 5.0 I+M Self Study (T-MCD-ISS-5.0-IM-SS) · Mitel Communications Director (MCD) for ISS Release 5.0 I+M Update Self Study (T-MCD-ISS-5.0-IM-UP-SS) · Mitel Communications Director (MCD) for ISS and vMCD Release 4.1 I+M Self Study (T-MCD-ISS-4.1-IM-SS) · Mitel Communications Director (MCD) for ISS Release 4.1 I+M Update Self Study (T-MCD-ISS-4.1-IM-UP-SS) · Mitel Communications Director (MCD) for ISS Release 4.0 I+M Update Self Study (T-MCD-ISS-4.0-IM-UP-SS)	Was previously Mitel Communications Director (MCD) for ISS · ISS means Industry Standard Server
MiVoice Business for MXe Server	· MiVoice Business for MXe Server rel 7.2 I+M Update (T-MVB-MXe-7.2-IM-UP-SS) · MiVoice Business for MXe Server rel 7.2 I+M (T-MCD-MXe-7.2-IM-SS)	· MiVoice Business for MXe Server rel 7.1 I+M (T-MCD-MXe-7.1-IM-SS) · MiVoice Business for MXe Server rel 7.1 I+M Update (T-MVB-MXe-7.1-IM-UP-SS) · MiVoice Business for MXe Server rel 7.0 I+M Update (T-MVB-MXe-7.0-IM-UP-SS) · MiVoice Business for MXe Server rel 7.0 I+M (T-MCD-MXe-6.0-IM- SS) · Mitel Communications Director (MCD) for MXe Server rel 6.0 I+M Update (T-MCD-MXe-6.0-IM-UP-SS) · Mitel Communications Director (MCD) for MXe Server rel 6.0 I+M (T-MCD-MXe-6.0-IM- SS)Mitel Communications Director (MCD) for MXe Server rel 5.0 I+M Update (T-MCD-MXe-5.0-IM-UP-SS) · Mitel Communications Director (MCD) for MXe Server rel 5.0 I+M (T-MCD-MXe-5.0-IM- SS)Mitel Communications Director (MCD) for MXe Server rel 4.1 I+M (T-MCD-MXe-4.1-IM- SS) · Mitel Communications Director (MCD) for MXe Server rel 4.1 I+M Update (T-MCD-MXe-4.1-IM-UP-SS) · Mitel Communications Director (MCD) for MXe Server rel 4.0 I+M (T-MCD-MXe-4.0-IM-UP-SS) · Mitel Communications Director Release 1.2 Installation & Maintenance Update (T-MCD-1.2-IM-UP-SS) · Communications Director rel 1.0 I+M Self-Study (T-3300-MCD-1.0-IM-SS)	Was previously Mitel Communications Director (MCD) for MXe Server Discontinued after Release 7.2
MiVoice Business Hospitality Technical Certification Program	· MiVoice Business Scalability and TDM (T-MCD-8.0-SCAL-SS-NA) · MiVoice Business Scalability and TDM Update (T-MCD-8.0-SCAL-UP-SS-NA) · MiVoice Business Standalone Hospitality Course (T-MCD-8.0-SHOSP-SS-NA) · MiVoice Business Standalone Hospitality Update Course (T-MCD-8.0-SHOSP-UP-SS-NA · MiVoice Business Clustered Hospitality Course (T-MCD-8.0-CHOSP-SS-NA) · MiVoice Business Clustered Hospitality Update Course (T-MCD-8.0-CHOSP-UP-SS-NA) · MiVoice Business Enhanced Clustered Hospitality Course (T-MCD-8.0-EHOSP-SS-NA) · MiVoice Business Enhanced Clustered Hospitality Update Course (T-MCD-8.0-EHOSP-UP-SS-NA)	· MiVoice Business Scalability and TDM (T-MCD-7.2-SCAL-SS-NA) · MiVoice Business Scalability and TDM Update (T-MCD-7.2-SCAL-UP-SS-NA) · MiVoice Business Standalone Hospitality Course (T-MCD-7.2-SHOSP-SS-NA) · MiVoice Business Standalone Hospitality Update Course (T-MCD-7.2-SHOSP-UP-SS-NA · MiVoice Business Clustered Hospitality Course (T-MCD-7.2-CHOSP-SS-NA) · MiVoice Business Clustered Hospitality Update Course (T-MCD-7.2-CHOSP-UP-SS-NA) · MiVoice Business Enhanced Clustered Hospitality Course (T-MCD-7.2-EHOSP-SS-NA) · MiVoice Business Enhanced Clustered Hospitality Update Course (T-MCD-7.2-EHOSP-UP-SS-NA) · MiVoice Business Scalability and TDM (T-MCD-7.1-SCAL-SS-NA) · MiVoice Business Scalability and TDM Update (T-MCD-7.1-SCAL-UP-SS-NA) · MiVoice Business Scalability and TDM (T-MCD-7.0-SCAL-SS-NA) · MiVoice Business Scalability and TDM Update (T-MCD-7.0-SCAL-UP-SS-NA) · Mitel Communications Director (MCD) Scalability and TDM (T-MCD-6.0-SCAL-SS-NA) · MiVoice Business Standalone Hospitality Course (T-MCD-7.1-SHOSP-SS-NA) · MiVoice Business Standalone Hospitality Update Course (T-MCD-7.1-SHOSP-UP-SS-NA · MiVoice Business Standalone Hospitality Course (T-MCD-7.0-SHOSP-SS-NA) · MiVoice Business Standalone Hospitality Update Course (T-MCD-7.0-SHOSP-UP-SS-NA · Mitel Communications Director (MCD) Standalone Hospitality Course (T-MCD-6.0-SHOSP-SS-NA) · MiVoice Business Clustered Hospitality Course (T-MCD-7.1-CHOSP-SS-NA) · MiVoice Business Clustered Hospitality Update Course (T-MCD-7.1-CHOSP-UP-SS-NA) · MiVoice Business Clustered Hospitality Course (T-MCD-7.0-CHOSP-SS-NA) · MiVoice Business Clustered Hospitality Update Course (T-MCD-7.0-CHOSP-UP-SS-NA) · Mitel Communications Director (MCD) Clustered Hospitality Course (T-MCD-6.0-CHOSP-SS-NA) · MiVoice Business Enhanced Clustered Hospitality Course (T-MCD-7.1-EHOSP-SS-NA) · MiVoice Business Enhanced Clustered Hospitality Update Course (T-MCD-7.1-EHOSP-UP-SS-NA) · MiVoice Business Enhanced Clustered Hospitality Course (T-MCD-7.0-EHOSP-SS-NA) · MiVoice Business Enhanced Clustered Hospitality Update Course (T-MCD-7.0-EHOSP-UP-SS-NA) · Mitel Communications Director (MCD) Enhanced Clustered Hospitality Course (T-MCD-6.0-EHOSP-SS-NA)Mitel Communications Director (MCD) Scalability and TDM (T-MCD-5.0-SCAL-SS-NA) · Mitel Communications Director (MCD) Standalone Hospitality Course (T-MCD-5.0-SHOSP-SS-NA) · Mitel Communications Director (MCD) Clustered Hospitality Course (T-MCD-5.0-CHOSP-SS-NA) · Mitel Communications Director (MCD) Enhanced Clustered Hospitality Course (T-MCD-5.0-EHOSP-SS-NA)
MiVoice Business Multi-instance	· MiVoice Business Multi-instance Release 2.0 I+M Update Self-Study (MICD-2.0-IM-UP-SS) · MiVoice Business Multi-instance Release 2.0 I+M Self-Study (MICD-2.0-IM-SS)	· Multi-Instance Communications Director (MICD) Release 1.2 I+M Update Self-Study (MICD-1.2-IM-UP-SS) · Multi-Instance Communications Director (MICD) rel 1.2 I+M Self-Study (T-MICD-1.2-IM-SS) · Multi-Instance Communications Director (MICD) Release 1.1 I+M Update Self-Study (MICD-1.1-IM-UP-SS) · Multi-Instance Communications Director (MICD) rel 1.1 I+M Self-Study (T-MICD-1.1-IM-SS) · Multi-Instance Communications Director (MICD) rel 1.0 I+M Self-Study (T-MICD-1.0-IM-SS)	Was previously Multi-Instance Communications Director (MICD)
MiVoice Office 250	· MiVoice Office rel 6.2 I+M Leader-Led (T-MVO250-6.2-IM-LL) · MiVoice Office rel 6.2 I+M Update Self-Study (T-MVO250-6.2-IM-UP-SS) · MiVoice Office rel 6.2 System Administration Leader Led (T-MVO250-6.2-SA-LL-NA)	· MiVoice Office rel 6.1I+M Leader-Led (T-MVO250-6.1-IM-LL) · MiVoice Office rel 6.1 I+M Update Self-Study (T-MVO250-6.1-IM-UP-SS) · MiVoice Office rel 6.0 I+M Leader-Led (T-5000-6.0-IM-LL-NA) · MiVoice Office rel 6.0 I+M Update Self-Study (T-5000-6.0-IM-UP-SS) · MiVoice Office rel 6.0 SIS Update Self-Study (T-5000-6.0-SIS-UP-SS) · 5000 CP rel 5.1 I+M Leader-Led (T-5000-5.1-IM-LL-NA) · 5000 CP rel 5.1 I+M Update Self-Study (T-5000-5.1-IM-UP-SS) · 5000 CP rel 5.1 SIS Update Self-Study (T-5000-5.1-SIS-UP-SS) · 5000 CP rel 5.0 I+M Leader-Led (T-5000-5.0-IM-LL-NA) · 5000 CP rel 5.0 I+M Update Self-Study (T-5000-5.0-IM-UP-SS) · 5000 CP rel 5.0 SIS Update Self-Study (T-5000-5.0-SIS-UP-SS) · 5000 CP rel 4.0 I+M Leader-Led (T-5000-4.0-IM-LL-NA) · 5000 CP rel 4.0 I+M Update Self-Study (T-5000-4.0-IM-UP-SS) · 5000 CP rel 4.0 I+M Bridging for Axxess Techs Self-Study (T-5000-4.0-BRID-IM-SS)5000 CP rel 3.2 I+M Leader-Led (T-5000-3.1-IM-LL-NA) · 5000 CP rel 3.2 I+M Update Self-Study (T-5000-3.2-IM-UP-SS) · 5000 CP rel 3.1 I+M Bridging for Axxess Techs Self-Study (T-5000-3.1-BRID-IM-SS) · 5000 CP rel 3.1 I+M Update Self-Study (T-5000-3.1-IM-UP-SS) · 5000 CP rel 3.0 I+M Update Self-Study (T-5000-3.0-IM-UP-SS) · 5000 CP rel 2.4 I+M Update Self-Study (T-5000-2.4-IM-UP-SS) · 5000 CP rel 2.3 I+M Update Self-Study (T-5000-2.3-IM-UP-SS) · 5000 CP rel 2.2 I+M Update Self-Study (T-5000-2.2-IM-UP-SS) · 5000 CP rel 2.1 I+M Update Self-Study (T-5000-2.1-IM-UP-SS) · 5000 CP rel 2.0 I+M Update Self-Study (T-5000-2.0-IM-UP-SS) · 5000 CP rel 1.2 I+M Update Self-Study (T-5000-1.2-IM-UP-SS) · 5000 CP rel 1.1 I+M Update Self-Study (T-5000-1.1-IM-UP-SS)	Previous names 5000 CP and Inter-Tel 5000
NuPoint Unified Messaging	· NuPoint Unified Messaging rel 9.0 I+M Leader-Led (T-NPUM-9.0-IM-LL-NA) · NuPoint Unified Messaging rel. 9.0 I+M Update (T-NPUM-9.0-IM-UP-SS) · NuPoint Unified Messaging Primer (T-NPUM-PRIMER)	· NuPoint Unified Messaging rel 8.0 I+M Leader-Led (T-NPUM-8.0-IM-LL-NA) · NuPoint Unified Messaging rel. 8.0 I+M Update (T-NPUM-8.0-IM-UP-SS) · NuPoint Unified Messaging Primer (T-NPUM-PRIMER) · NuPoint Unified Messaging rel 7.0 I+M Leader-Led (T-NPUM-7.0-IM-LL-NA) · NuPoint Unified Messaging rel. 7.0 I+M Update (T-NPUM-7.0-IM-UP-SS) · NuPoint Unified Messaging rel 6.0 I+M Leader-Led (T-NPUM-6.0-IM-LL-NA) · NuPoint Unified Messaging rel. 6.0 I+M Update (T-NPUM-6.0-IM-UP-SS) · NuPoint Unified Messaging rel 5.0 I+M Leader-Led (T-NPUM-5.0-IM-LL-NA) · NuPoint Unified Messaging rel. 5.0 I+M Update (T-NPUM-5.0-IM-UP-SS) · NuPoint Unified Messaging rel 4.2 I+M Leader-Led (T-NPUM-4.2-IM-LL-NA) · NuPoint Unified Messaging rel. 4.2 I+M Update (T-NPUM-4.2-IM-UP-SS) · NuPoint Unified Messaging rel 4.1 I+M Leader-Led (T-NPUM-4.1-IM-LL-NA) · NuPoint Unified Messaging rel. 4.1 I+M Update (T-NPUM-4.1-IM-UP-SS) · NuPoint Unified Messaging rel 4.0 I+M Leader-Led (T-NPUM-4.0-IM-LL-NA) · NuPoint Unified Messaging rel. 4.0 I+M Update (T-NPUM-4.0-IM-UP-SS) · NuPoint Messenger IP rel 12.0 Standard I+M Update Self-Study (T-NPM-12-STD-UP-SS) · NuPoint Messenger IP rel 12.0 640 I+M Update Self-Study (T-NPM-12.0-640-UP-SS) · NuPoint Messenger IP rel 11.0 I+M Update Self-Study (T-NPM-11.0-IM-UP-SS) · NuPoint Messenger IP rel 10.0 I+M Update Self-Study (T-NPM-10.0-IM-UP-SS) · NuPoint Messenger IP rel 9.0 I+M Update Self-Study (T-NPM-9.0-IM-UP-SS) · NuPoint Messenger IP rel 8.5 I+M Update Self-Study (T-NPM-8.5-IM-UP-SS) · NuPoint Messenger IP rel 8.0 70IP I+M Update Self-Study (T-NPM-8.0-IM-UP-SS) · NuPoint Unified Messenger rel 3.0 I+M Leader-Led (T-NPUM-3.0-IM-LL-NA) · NuPoint Unified Messenger rel. 3.0 I+M Update (T-NPUM-3.0-IM-UP-SS) · NuPoint Unified Messenger for Mitel Applications Suite (MAS) rel 3.0 I+M Self Study (T-MAS-NPUM-3.0-IM-SS) · NuPoint Unified Messenger rel. 4.0 I+M Update (T-NPUM-4.0-IM-UP-SS) · NuPoint Unified Messenger for Mitel Applications Suite (MAS) rel 4.0 I+M Self Study (T-MAS-NPUM-4.0-IM-SS)	Previously Mitel NuPoint Unified Messenger and Mitel NuPoint Messenger IP
SIP-DECT	· SIP-DECT rel 7.0 I&M Self-Study (T-SIPDECT-7.0-IM-SS) · SIP-DECT rel 7.0 I&M Update Self-Study (T-SIPDECT-7.0-IM-UP-SS)	· SIP-DECT rel 6.2 I&M Self-Study (T-SIPDECT-6.2-IM-SS) · SIP-DECT rel 6.2 I&M Update Self-Study (T-SIPDECT-6.2-IM-UP-SS) · SIP-DECT rel 6.1 I&M Self-Study (T-SIPDECT-6.1-IM-SS) · SIP-DECT rel 6.1 I&M Update Self-Study (T-SIPDECT-6.1-IM-UP-SS) · SIP-DECT rel 6.0 I&M Self-Study (T-SIPDECT-6.0-IM-SS) · SIP-DECT rel 6.0 I&M Update Self-Study (T-SIPDECT-6.0-IM-UP-SS) · SIP-DECT rel 5.0 I&M Self-Study (T-SIPDECT-5.0-IM-SS)
StreamLine	· StreamLine rel 1.1 I+M Self-Study (T-STRMLN-1.1-IM-SS) · StreamLine rel 1.1 I+M Update Self-Study (T-STRMLN-1.1-IM-UP-SS)	· StreamLine rel 1.0 I+M Self-Study (T-STRMLN-1.0-IM-SS)
SX-200 ICP	· SX-200 ICP rel 5.0 Basic I+M (Level 1) Self Study (T-200-5.0-L1-IM-SS) · SX-200 ICP rel 5.0 Basic I+M (Level 1) Update Self-Study (T-200-5.0-L1-IM-UP-SS) · SX-200 ICP rel 5.0 Advanced I+M (Level 2) Leader-Led (T-200-5.0-L2-IM-LL-NA) · SX-200 ICP rel 5.0 Advanced I+M (Level 2) Update Self-Study (T-200-ICP-5.0-L2-IM-UP-SS)	· SX-200 ICP rel 4.0 UR3 Basic I+M (Level 1) Update Self-Study (T-200-4.0-ur3-L1-IM-UP-SS) · SX-200 ICP rel 4.0 Basic I+M (Level 1) Update Self-Study (T-200-ICP-4-L1-IM-UP-SS) · SX-200 ICP rel 4.0 UR3 I+M (Level 2) Update Self-Study (t-200-4.0-ur3-l2-im-up-ss) · SX-200 ICP rel 4.0 Advanced I+M (Level 2) Update Self-Study (T-200-ICP-4-L2-IM-UP-SS) · SX-200 ICP rel 3.0 Basic I+M (Level 1) Update Self-Study (T-200-ICP-3-L1-IM-UP-SS) · SX-200 ICP rel 3.0 Advanced I+M (Level 2) Update Self-Study (T-200-ICP-3-L2-IM-UP-SS) · SX-200 ICP rel 2.0 Basic I+M (Level 1) Update Self-Study (T-200-ICP-2-L1-UP-SS) · SX-200 ICP rel 2.0 I+M (Level 1+2) Update Self-Study (T-200-ICP-2-L1L2-UP-SS) · SX-200 ICP rel 2.0 Advanced I+M (Level 2) Update Self-Study (T-200-ICP-2-L2-UP-SS) · SX-200 ICP rel 2.0 I+M (Level 1+2) Update Self-Study (T-200-ICP-2-L1L2-UP-SS)	Level 1/Basic training is for those technicians who will be installing stand-alone systems. Level 2/Advanced training is for those technicians who will be installing networked systems.

DISCONTINUED PRODUCTS
Product	Current Course	Previous Courses	Notes
Axxess	· Axxess rel 11.0 I+M Leader-Led (T-AX-11.0-IM-LL-NA) · Axxess rel 11.0 I+M Update Self-Study (T-AXX-11.0-IM-UP-SS) · Axxess rel 11.0 I+M Bridging for 5000 Techs Self-Study (T-AXX-11.0-BRID-SS) · Axxess rel 11.0 Networking Self-Study (T-AXX-11.0-NET-SS)	· Axxess rel 9.1 I+M Update Self-Study (T-AXX-9.1-IM-UP-SS) · Axxess rel 9.0 I+M Update Self-Study (T-AXX-9.0-IM-UP-SS) · Axxess rel 8.2 I+M Update Self-Study (T-AXX-8.2-IM-UP-SS) · Axxess rel 8.1 I+M Update Self-Study (T-AXX-8.1-IM-UP-SS) · Axxess rel 8.0 I+M Update Self-Study (T-AXX-8.0-IM-UP-SS) · Axxess rel 7.0 I+M Update Self-Study (T-AXX-7.0-IM-UP-SS)	Discontinued
Emergency Response Adviser (ERA)	· Emergency Response Adviser Release 6.0 (T-EMER-RESP-ADV-6.0-IM-SS)	· Emergency Response Adviser Release 5.0 (T-EMER-RESP-ADV-5.0-IM-SS) · Emergency Response Adviser Release 4.0 (T-EMER-RESP-ADV-4.0-IM-SS)	Discontinued
Enterprise Manager with OPS Manager for Enterprise Manager (System Admin)	· Enterprise Manager Release 6.0 SA (T-ENTMGR-6.0-IM-LL-NA)	· None (No certification required)	Discontinued – See Mitel Performance Analytics
Enterprise Messaging	· Enterprise Messaging rel 2.0 I+M Self-Study (T-EM-2.0-IM-SS) · Enterprise Messaging rel 2.0 I+M Update Self-Study (T-EM-2.0-IM-UP-SS)	· None
IgeaCare Systems	· Igeacom Release 1.0 (T-IGEACOM-1.0-IM-SS)	· None	Discontinued
Intelligent Directory	· Intelligent Directory rel 1.2 I+M Self-Study )T-ID-1.2_IM-SS)	· None	Discontinued
Live Business Gateway	· Live Business Gateway rel 3.3 I+M Self-Study,(T-3300-LBG-3.3-IM-SS) · Live Business Gateway rel 3.3 I+M Update Self-Study,(T-3300-LBG-3.3-IM-UP-SS)	· Live Business Gateway rel 3.1 I+M Self-Study,(T-3300-LBG-3.1-IM-SS) · Live Business Gateway rel 3.1 I+M Update Self-Study,(T-3300-LBG-3.1-IM-UP-SS) · Live Business Gateway rel 3.0 I+M Self-Study (T-3300-LBG-3.0-IM-SS)	Discontinued
Management Access Point	· Management Access Point Release 1.3 (T-MAP-1.3-IM-SS)	· Management Access Point Release 1.2 (T-MAP-1.2-IM-SS)
Messaging Server	· Telephony Office-LinX Enterprise Edition I+M Leader-Led. ·	· Messaging Server rel 2.0 I+M Update Self-Study (T-MS-2.0-UP-SS) · Messaging Server rel 1.5 I+M Update Self-Study (T-MS-1.5-UP-SS) · Messaging Server rel 1.2 I+M Update Self-Study (T-MS-1.2-IM-SS)	· Formerly called 6510 · Contact Mitel Commsource for training (offered by Esnatech).
Mitel 3000	· Mitel 3000 CS Basic Release 6.0 (T-3000-6.0-BASIC-IM-SS) · Mitel 3000 CS T1 Release 6.0 (T-3000-6.0-T1-IM-SS) · Mitel 3000 CS IP Release 6.0 (T-3000-6.0-IP-IM-SS)	· None	Previous names 3000 CS, Encore, EncoreCX, Inter-Tel 3000
Mitel Unified IP Client (UIC)	· Mitel IP Client Release 3.0 I+M Update Self-Study (T-MUIC-3.0-IM-UP-SS) · Mitel IP Client Release 3.0 I+M Self-Study (T-MUIC-3.0-IM-SS)	· Mitel IP Client Release 2.0 I+M Self-Study (T-MUIC-2.0-IM-SS) · Mitel IP Client Release 2.0 I+M Update Self-Study (T-MUIC-2.0-IM-UP-SS) · Mitel IP Client Release 1.1 I+M Update Self-Study (T-MUIC-1.1-IM-UP-SS) · Unified IP Client for Sun Ray Solution rel 1.0 I+M Self-Study (T-MUIC-1.0-IM-SS)
MiVoice Enterprise Manager	· MiVoice Enterprise Manager Release 9.0 I&M (T-ENTMGR-9.0-IM-SS) · MiVoice Enterprise Manager Release 9.0 I&M Update(T-ENTMGR-9.0-IM-UP-SS)	· Enterprise Manager Release 8.0 I&M (T-ENTMGR-8.0-IM-SS) · Enterprise Manager Release 8.0 I&M Update(T-ENTMGR-8.0-IM-UP-SS) · Enterprise Manager Release 7.1 I&M Update(T-ENTMGR-7.1-IM-UP-SS) · Enterprise Manager Release 7.1 I&M (T-ENTMGR-7.1-IM-SS)Enterprise Manager Release 7.0 I&M Update(T-ENTMGR-7.0-IM-UP-SS) · Enterprise Manager Release 7.0 I&M (T-ENTMGR-7.0-IM-LL-NA) · Enterprise Manager Release 6.1 I&M Update(T-ENTMGR-6.1-IM-UP-SS) · Enterprise Manager Release 6.1 I&M Update(T-ENTMGR-6.1-IM-UP-SS · OPS Manager Release 9.1 I&M (T-OPSMGR-9.1-IM-SS) · Enterprise Manager Release 6.0 I&M (T-ENTMGR-6.0-IM-LL-NA) · Enterprise Manager Release 6.0 I&M Update(T-ENTMGR-6.0-IM-UP-SS) · Enterprise Manager Release 5.0 I&M Update (T-ENTMGR-5.0-IM-UP-SS) · Enterprise Manager Release 4.0 UR3 I&M Update (T-ENTMGR-4.0-UR3-IM-UP-SS) · Enterprise Manager Release 4.0 I&M Update (T-ENTMGR-4.0-IM-UP-SS) · Enterprise Manager Release 3.1 I&M Update (T-ENTMGR-3.1-IM-UP-SS) · Enterprise Manager Release 3.0 I&M Update (T-ENTMGR-3.0-IM-UP-SS) · Enterprise Manager Release 2.1 I&M Update (T-ENTMGR-2.1-IM-UP-SS) · Enterprise Manager Release 2.0 I&M Update (T-ENTMGR-2.0-IM-UP-SS)	· After Rel 9.0, see Mitel Performance Analytics
OPS Manager	· OPS Manager Release 9.1 I&M (T-OPSMGR-9.1-IM-SS)	· None	· Prior to this course was part of Enterprise Manager
Quick Conference	· Quick Conference Release 2.1 I&M (T-QC-2.1-IM-SS) · Quick Conference Release 2.1 I&M Update (T-QC-2.1-IM-UP-SS)	· Quick Conference Release 2.0 (T-QC-2.0-IM-SS)	·
Secure Recording Connector	· SRC is now part of Mitel Border Gateway	· Secure Recording Connector (SRC) rel 2.2 I+M Self Study,(T-SRC-2.2-IM-SS) · Secure Recording Connector (SRC) rel 2.2 I+M Update Self Study,#T-SRC-2.2-IM-UP-SS · Secure Recording Connector (SRC) rel 2.0 I+M Update Self Study (T-SRC-2.0-IM-SS-UP) · Secure Recording Connector rel 1.0 I+M Self-Study,(T-SRC-1.0-IM-SS)	·
TeleCollaboration	· TeleCollaboration Release 1.5 (T-TELECOLLAB-1.5-IM-LL-NA)	· TeleCollaboration Release 1.0 (T-TELECOLLAB-1.0-IM-LL-NA)
Unified Communicator for 5000/Axxess	· Unified Communicator for 5000/Axxess rel 5.0 I+M Self-Study Course (T-UC-5.0-IM-SS) · Unified Communicator for 5000/Axxess rel 5.0 I+M Update Self-Study (T-UC-5.0-IM-UP-SS)	· Unified Communicator Version 4.0 Update Online Course for Technicians - 842.0081 · 5000/Axxess UC/SIP I+M Self-Study (T-UC-SIP-IM-SS)
Unified Communicator Mobile (UCM)	· Unified Communicator Mobile rel 2.1 I+M Self-Study (T-UCM-2.1-IM-SS) · Unified Communicator Mobile rel 2.1 I+M Update Self-Study (T-UCM-2.1-IM-UP-SS) · Mobile Extension rel 1.7 I+M for SX-200 ICP Self-Study (T-200-ME-1.7-IM-SS) · Mobile Extension rel 1.7 I+M Update for SX-200 ICP Self-Study (T-200-ME-1.7-IM-UP-SS)	· Unified Communicator Mobile rel 2.0 I+M Self-Study (T-UCM-2.0-IM-SS) · Unified Communicator Mobile rel 2.0 I+M Update Self-Study (T-UCM-2.0-IM-UP-SS) · Mobile Extension rel 1.7 I+M for 3300 ICP Self-Study (T-3300-ME-1.7-IM-SS) · Mobile Extension rel 1.7 I+M Update for 3300 ICP Self-Study (T-3300-ME-1.7-IM-UP-SS) · Mobile Extension rel 1.6 I+M Update for 3300 ICP Self-Study (T-3300-ME-1.6-IM-UP-SS) · Mobile Extension rel 1.6 I+M Update Self-Study for 200 ICP (T-200-ME-1.6-IM-UP-SS) · Mobile Extension rel 1.5 I+M Update for 3300 ICP Self-Study (T-3300-ME-1.5-IM-UP-SS) · Mobile Extension rel 1.5 I+M Update Self-Study for 200 ICP (T-200-ME-1.5-IM-UP-SS) · Mobile Extension rel 1.1 I+M Update for 3300 ICP Self-Study (T-3300-ME-1.1-IM-UP-SS) · Mobile Extension rel 1.1 I+M Update Self-Study for 200 ICP (T-200-ME-1.1-IM-UP-SS)	Previously Mitel Mobile Extension · UC Mobile does not work with SX-200 ICP (please use Mobile Extension 1.7)
Unified Messaging Open Standards Edition (UM OSE)	· Unified Messaging OSE rel 2.0 I+M Self-Study (T-UM-OSE-IM-SS)	· Unified Messaging I+M Self-Study (T-UM-IM-SS)